E-Local Authority system to provide more efficient public delivery system across fifteen local authorities in Johor including all local authorities in Iskandar Malaysia.
JOHOR BAHRU, MALAYSIA, 10 November, 2009 – The Johor State Government, represented by the Chief Minister of Johor, Yang Amat Berhormat Dato’ Haji Abdul Ghani Bin Othman today signed an E-Local Authority or E-Pihak Berkuasa Tempatan (e-PBT) system implementation agreement with MSC Cyberport Sdn. Bhd. and all fifteen local authorities in Johor in a move to put a more efficient public delivery system in place. The e-PBT system is an end-to-end integrated web based solution that will e-enable, improve and standardize existing workflow, processes and best practices of the local authorities in the Johor state. The general public will also benefit from the system as it will provide online services including electronic payments with online statements, e- submission for building plan applications and approvals as well as public complaints management.
The e-PBT system connects all fifteen local authorities through an efficient and transparent centralized data management system designed to monitor their performance
and allows the state to move closer to its goal of turning Johor into a global information and communication technology (ICT) business hub by 2015.
Yang Amat Berhormat Dato’ Haji Abdul Ghani Bin Othman in his address at the ceremony said, “MSC Cyberport will invest in the implementation of the e-PBT system through a Private Finance Initiative. MSC Cyberport will develop the e-PBT system using its own funding and will get it’s returns from the relevant PBTs according to the financial capability of the respective PBT’s. With this model, all PBTs and all citizens will enjoy the benefits whether in urban or rural areas. This will at the same time bridge the digital divide among all levels of community in the state.”
By providing an integrated e-system, good governance and reduced bureaucracy can be realized; encouraging foreign investment through improved perceptions amongst the business community, he further added.
Mr. Ganesh Kumar Bangah, chief executive officer of MSC Cyberport Sdn.Bhd., the public private partnership responsible for the e-PBT rollout said, “The e-PBT system comprises of 18 modules namely employee portal, financial module, collection module, e- assessment, e-license, e-rental, e-complaint, e-compound, e- submission, building plan approval, building plan control, e- counter, e-payment, imaging and data repository, project database tracking, GIS integration, community portal integration and state reporting module.”
“The e-PBT implementation will assist in the creation of the One- Stop Centre (OSC) that is championed by the Ministry of Housing and Local Government. Besides that, the e-PBT implementation is inline with the Ministry’s vision of “64 steps towards the improvement of Local Authority services” whereby e-PBT is among the important steps in this vision,” explained Yang Berhormat Datuk Hj. Ahmad Zahri Jamil, Johor Housing, Local Government, Public Works and Amenities Committee Chairman.
Key to the success of e-PBT is the promotion of inclusiveness and empowerment of citizens to participate productively and positively in local authority’s effort to position the state as a leader in championing e-Local Government.
By leveraging of the knowledge-based economy prevalent in the private sector, the Johor state government also aims to bridge the digital divide amongst local councils, encouraging the growth and development of highly skilled workers in its workforce.
“It is envisioned that the e-PBT initiative will help local companies and turn Johor state into a E-Government Center Of Excellence. To achieve this MSC Cyberport has taken steps to rollout the e- PBT to other states and other countries. For example, during the MSC International Advisory Panel Meeting yesterday, MSC Cyberport has signed an MoU with the respective agencies involved in the MSC Malaysia roll-out to Pahang, Perak and Sarawak witnessed by the Prime Minister of Malaysia, Y.A.B. Dato’ Seri Najib Tun Razak. Some of these states have shown great interest in expanding the Johor e-PBT model to their relevant states. We are also doing studies on expanding this e-PBT model to local authorities in China and Indonesia. It is envisioned that the e-PBT implementation will not only bring benefits to Johoreans but will also become a recognized model for e-local government roll-outs globally.” concluded Mr. Bangah.
The signing ceremony was attended by a variety of special guests and includes a press conference and the launch of Johor government’s e-payments portal that will enable bill presentment and payment of state land taxes through the Internet.
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